■

Shenhar, A. J., D. Dvir, O. Levy and A. C. Maltz (2001). 'Project success: A multidimensional strategic concept'. Long Range Planning 34(6): 699
http://proquest.umi.com/pqdweb?did=173099581&Fmt=7&clientId=44986&RQT=309&VName=PQD
Traditionally, projects were perceived as successful when they met time, budget, and performance goals. However, many would agree that there is more to project success than meeting time, budget, and performance goals. The object of this study was to develop a multidimensional framework for assessing project success, showing how different dimensions mean different things to different stakeholders at different times and for different projects. A combination of qualitative and quantitative methods and 2 data sets were used. The analysis identified 4 major distinct success dimensions:
1. project efficiency,
2. impact on the customer,
3. direct business and organizational success, and
4. preparing for the future.
The article demonstrates how these dimensions should be addressed during the project's definition, planning, and execution phases, and provides a set of guidelines for project managers and senior managers, as well as suggestions for further research.