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[Cooper, R.][Quinn, R.]

Cooper, R. B. and R. E. Quinn (1993). 'Implications of the competing values framework for management information systems'. Human Resource Management 32(1): 175
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Problems with evaluating management information systems' (MIS) effectiveness are due to the lack of an MIS effectiveness theory. The information processing and Competing Values Framework are combined and extended to include MIS characteristics, demonstrating the utility of integrating the subfield of MIS into organizational theory. Support for the appropriateness of this framework is based upon its accord with MIS research experts' views of MIS effectiveness. The utility of this framework is illustrated in terms of MIS evaluation. This framework is a first step in developing a complete MIS evaluation theory. Within the domain of the MIS effectiveness framework, questions which need to be answered include which quadrant should be emphasized during a specific evaluation, and what is the right balance of attention on those not emphasized.