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Romzek, B. S. and J. M. Johnston (2002). 'Effective contract implementation and management: A preliminary model'. Journal of Public Administration Research and Theory 12(3): 423.
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Using data derived from an initial case of state contracting for social services for the elderly, Romzek and Johnston build a theoretical model to explain variations in the effectiveness of the implementation and management of state contracts. Contracts for complex social services often present unforeseen challenges and administrative consequences that make for difficult transitions for both the state agencies and their nongovernmental contractors.