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Watson, E., S. Vaught, et al. (2003). "ERP implementation in state government." Annals of Cases on Information Technology 5: 302. This case study examines some of the benefits associated with the implementation of integrated systems in sta…

Stephen, J. (2001). "Knowledge Management in Oxfam." Information Development 17(2): 107-110. Paper presented at the annual meeting of the Information Management Working Group of the European Association of Development Research and Training…

Schwarz, G. M. and D. M. Brock (1998). "Waving hello or waving good-bye? Organizational change in the information age." International Journal of Organizational Analysis 6(1): 65. A study examines organizational change in an evolving techno…

Saltmarshe, D., M. Ireland, et al. (2003). "The performance framework: a systems approach to understanding performance management." Public Administration & Development 23(5): 445. The article presents a framework for better understanding t…

Raduchel, W. J. (1994). "Managing change in the information age." Research Technology Management 37(4): 36. For any organization, change can be difficult, but resisting change can be disastrous. Sun Microsystems Inc. has developed an opera…

Pan, G. S. C. (2005). "Information systems project abandonment: a stakeholder analysis." International Journal of Information Management 25(2): 173. This case study reports on the experience of an organization in Singapore in implementing …

Oura, J. and K. Kijima (2002). "Organization design initiated by information system development: a methodology and its practice in Japan." Systems Research and Behavioral Science 19(1): 77. The purpose of the present paper is to propose a …

Muswazi, P. (2001). "Indigenous Knowledge Management in Swaziland: perspectives." Information Development 17(4): 250-256. Describes the codification in Swaziland of knowledge on diseases and indigenous plants used to treat them, traditiona…

Mitchell, L. and R. de Bruyn (2001). "A practitioner's reflections on facilitating organization development in South African organizations." Human Resource Development International 4(1): 127-135. Presents an interview on facilitating orga…

McNulty, T. (2002). "Reengineering as knowledge management: A case of change in UK healthcare." Management Learning 33(4): 439. A study of business process reengineering within a UK hospital is centered around: corporate change programs; n…

McAdam, R. and R. Reid (2000). "A comparison of public and private sector perceptions and use of knowledge management." Journal of European Industrial Training 24(6): 317. Knowledge management is an emergent and eclectic body of knowledge …

Markus, M. L. and R. I. Benjamin (1997). "The Magic Bullet Theory in IT-Enabled Transformation." Sloan Management Review 38(2): 55. Many large-scale change management projects involving new information technology (IT) fail for reasons unre…

Malmsjo, A. and E. Ovelius (2003). "Factors that induce change in information systems." Systems Research and Behavioral Science 20(3): 243. Change cannot effectively be dealt with unless the nature of change is understood. This attitude to…

Luiz, J. M. (2003). "The relevance, practicality and viability of spatial development initiatives: a South African case study." Public Administration & Development 23(5): 433. Policymakers have for long had an ambivalent attitude towards s…

Lubit, R. (2001). "Tacit knowledge and knowledge management: The keys to sustainable competitive advantage." Organizational Dynamics 29(3): 164. Knowledge is generally considered to be the key to competitive advantage. All knowledge is not…

Lengnick-Hall, C. A., M. L. Lengnick-Hall, et al. (2004). "The role of social and intellectual capital in achieving competitive advantage through enterprise resource planning (ERP) systems." Journal of Engineering and Technology Management…

Lee, M. and J. Koh (2001). "Is empowerment really a new concept?" 12(4): 684-695. While empowerment has been actively practised, the exact meaning of 'empowerment' or 'psychological empowerment' does not seem to be well considered. We trie…

Kirkman, B. L. and B. Rosen (2000). "Powering up teams." Organizational Dynamics 28(3): 48. Important insights about the characteristics of empowered teams and what it takes to sustain high team performance are discussed. Findings show tha…

Jan, T. S. and F. L. Tsai (2002). "A systems view of the evolution in information systems development." Systems Research and Behavioral Science 19(1): 61. This paper proposes a three-stage information systems development (ISD) model based …

Ilgen, D. R., J. R. Hollenbeck, et al. (2005). "TEAMS IN ORGANIZATIONS: From Input-Process-Output Models to IMOI Models." Annual Review of Psychology 56(1): 517-543. This review examines research and theory relevant to work groups and team…

Gourlay, S. (2001). "Knowledge management and HRD." 4(1): 27-46. Discusses on knowledge management in Great Britain. Models of knowledge management; Role of human resource development (HRD) in knowledge management; Perspectives on knowledg…

Golooba-Mutebi, F. (2003). "Devolution and outsourcing of municipal services in Kampala city, Uganda: an early assessment." Public Administration & Development 23(5): 405. The late 1980s saw the beginning of wide-ranging economic and polit…

Fried, L. (1986). "Motivating User Acceptance for Integrated Office Support Systems." The Journal of Information Systems Management 3(3): 50. Integrated office support systems (IOSS) have been the result of the convergence of office automa…

Edwards, J. B. (2001). "ERP, balanced scorecard, and IT: How do they fit together?" The Journal of Corporate Accounting & Finance 12(5): 3. The major recommendations for implementing a Balanced Scorecard system include the following: The B…

Edwards, H. M. and L. P. Humphries (2005). "Change Management of People & Technology in an ERP Implementation." Journal of Cases on Information Technology 7(4): 144. PowerIT is an autonomous company of about 200 staff producing and repairi…

DeSanctis, G. and M. S. Poole (1994). "Capturing the complexity in advanced technology use: Adaptive structuration theory." Organization Science 5(2): 121. Adaptive structuration theory (AST) is proposed as a viable approach for studying t…

DeMarie, S. M. and M. A. Hitt (2000). "Strategic implications of the information age." Journal of Labor Research 21(3): 419. Business organizations are in the midst of a fundamental restructuring. Old recipes for success are failing, and n…

Chataway, J. and D. Wield (2000). "Industrialization, innovation and development: what does knowledge management change?" Journal of International Development 12(6): 803.

Boersma, K. and S. Kingma (2005). "Developing a cultural perspective on ERP." Business Process Management Journal 11(2): 123. The purpose of this paper is to develop an analytical framework through which the organizational cultural dimensi…

Beugre, C. D. and O. F. Offodile (2001). "Managing for organizational effectiveness in sub-Saharan Africa: a culture-fit model." International Journal of Human Resource Management 12(4): 535-550. Research in comparative management has sugg…